Check that the desktop screen resolution matches the resolution that the graphics card is outputting. This only affects hosts that are using an analogue (VGA) output. Scaled Video Output (Analogue Video Only) Untick the checkbox and press OK on the Mouse properties window to commit the change. Under the Pointer Options menu, in the Motion section is the option Enhanced pointer precision which is ticked by default. Open the Windows Control Panel and find the Mouse settings. On Windows, there is a mouse setting called Enhanced Pointer Precision that when enabled can cause the remote mouse pointer to drift. Move any icons or objects in the top left corner of the screen that might change colour when the mouse pointer is over them. If anything changes during this process in the area where it is being measured, like the highlight of an icon, this can cause the calculations to fail as the mouse pointer position cannot be determined. There are a number of reasons why your local mouse pointer on the VNC Viewer may not be calibrated with the remote hosts pointer.Īs part of the mouse calibration process, the mouse pointer is moved to the top left-hand corner of the screen, moved a few pixels and measured. If the calibration failed or you find that the remote mouse pointer is drifting away from your local pointer then the troubleshooting steps below should help to resolve the problem. After the process has completed, you will be either told that the calibration was successful or failed. Click on the appropriate button to begin the mouse calibration process.Īlthough not seen on your VNC Viewer, the process goes through a number of steps to measure the movement of the mouse pointer. The window that appears next varies between our different VNC products. To calibrate the mouse, click on the calibrate icon (cross) on the toolbar to start the calibration process. If you are using an analogue VNC product, you can also automatically calibrate the video. Moves the remote point to the top left-hand corner of its screen.Ĭalibrate Mouse and Video (if using an analogue VNC product)Īllows you to calibrate the mouse pointer.
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